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INTEL R DUAL BAND WIRELESS AC 3165 NOT SEEING NETWORK INSTALL
INTEL R DUAL BAND WIRELESS AC 3165 NOT SEEING NETWORK DRIVERS

Thank you so much for your response and the information provided.Īs you may know, when talking about laptops, it’s worth mentioning that Intel provides generic versions of software and drivers. If you are going to look at a replacement, might I suggest that you look at an upgrade to a newer module such as the AX200, which adds 2400 Mbps Wireless-AX, Wi-Fi 6 and Bluetooth 5.1 support. The other possibility is that your adapter may be starting to fail. Manually shutdown and reboot your computer.

INTEL R DUAL BAND WIRELESS AC 3165 NOT SEEING NETWORK INSTALL

Install the Bluetooth driver package (rule: always do Bluetooth first).

(Optional but recommended) Clear each of your browsers' cache.

I recommend that you checkmark all categories offered, even if no files currently (so it leaves it set up for next invocation).

(Optional but recommended) Clean out all temporary files using the Windows Clean Disk tool.

Right click on the entry for Intel Wireless-AC 3165 and uninstall it, choosing to (checkmark) Delete the driver software for this device.

In Device Manager, check Network Adapters for an entry for Intel Wireless-AC 3165.

When prompted, choose to "Discard Settings".

From Apps & Features, check for instances of Intel PROSet/Wireless Software and Intel Wireless Bluetooth.

Unplug Ethernet cable and/or disable wireless.

INTEL R DUAL BAND WIRELESS AC 3165 NOT SEEING NETWORK DRIVERS

If you haven't already, download - but do not install just yet - the latest Bluetooth and WiFi drivers for your adapter.Here is proper process for performing a clean WLAN Install: You are using older drivers and this may explain the issue.